Shipping Policy

Effective Date: August 19, 2026
Last Updated: August 19, 2026

Duhlife.com ("Duhlife," "we," "us," or "our") is owned and operated by Lineup Supply LLC, a Wyoming limited liability company.

We work to get your Duhlife order on its way as quickly as possible. This Shipping Policy explains our general order processing, shipping, delivery, and related policies.

Order Processing

Orders are typically processed within 1–3 business days after they are placed.

Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be longer during sales, promotions, new product releases, holidays, or periods of unusually high order volume.

Once an order has entered the fulfillment process, we may not be able to modify or cancel it.

Shipping Rates

Shipping rates, when applicable, are calculated and displayed during checkout before you complete your purchase.

Shipping costs may vary depending on:

  • Delivery location
  • Order size or weight
  • Products ordered
  • Available shipping method
  • Promotional shipping offers

Any free shipping promotion will be subject to the terms displayed with that particular offer.

Estimated Delivery Times

Estimated delivery times are provided as a general guideline and are not guaranteed.

Delivery times begin after your order has been processed and transferred to the shipping carrier.

Actual delivery times may vary due to carrier delays, weather conditions, holidays, destination, increased shipping volume, or circumstances outside of our control.

Order Tracking

When tracking information is available, you will receive a shipping confirmation containing tracking details after your order has shipped.

Please allow time for the shipping carrier to scan and update tracking information after receiving your package.

Tracking information may not update immediately after a shipping label is created.

Multiple Shipments

Some Duhlife orders may contain products fulfilled from different locations.

As a result, your order may arrive in multiple packages at different times. When available, separate tracking information may be provided for each shipment.

You will not be charged additional shipping fees solely because we choose to fulfill an order in multiple shipments.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

  • Name
  • Street address
  • Apartment, suite, or unit number
  • City
  • State
  • ZIP or postal code

If you notice an error after placing your order, contact us as soon as possible. We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made after an order enters fulfillment.

Duhlife and Lineup Supply LLC are not responsible for delays or losses caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.

These may include:

  • Severe weather
  • Carrier disruptions
  • Holiday shipping volume
  • Transportation delays
  • Natural disasters
  • Incorrect or incomplete addresses
  • Local delivery conditions
  • Other events outside our reasonable control

Shipping estimates are not guaranteed delivery dates.

If your tracking information shows an unusual delay, please contact us and we will assist where reasonably possible.

Lost Packages

If your tracking information indicates that a package has not been delivered within a reasonable period, please contact us.

We may ask you to confirm your shipping address and provide your order number so that we can investigate the shipment.

Depending on the circumstances, we may need to work with the shipping carrier before determining the appropriate resolution.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, we recommend:

  • Checking around the delivery location
  • Checking with other members of your household
  • Checking with neighbors when appropriate
  • Checking with your building management or front desk
  • Allowing additional time, as some carriers may mark packages delivered shortly before actual delivery
  • Contacting the shipping carrier using your tracking number

If you are still unable to locate your package, please contact Duhlife customer service.

Returned or Undeliverable Packages

Packages may be returned to the sender because of an incorrect address, incomplete address, refused delivery, unsuccessful delivery attempts, or other carrier-related issues.

If your package is returned as undeliverable, please contact us so we can determine the available options.

Additional shipping charges may apply if an order must be shipped again because incorrect or incomplete shipping information was provided during checkout.

International Shipping

International shipping availability, if offered, will be displayed during checkout.

International customers are responsible for providing accurate shipping information and complying with applicable laws and import requirements in their country.

International orders may be subject to customs duties, taxes, import fees, brokerage charges, or other fees imposed by the destination country. Unless otherwise stated during checkout, these charges are the responsibility of the customer and are not included in the purchase price or shipping charge paid to Duhlife.

Customs processing may also result in additional delivery delays outside our control.

Returns

Merchandise should not be returned to the Lineup Supply LLC corporate address listed below.

All eligible returns must be sent to the return address listed on the slip included inside the original packaging.

Because products may be fulfilled from different locations, the correct return address may vary by order.

Please review our Return & Refund Policy before sending merchandise back to us.

Contact Us

If you have questions regarding your order or shipment, please contact:

Duhlife.com
Lineup Supply LLC
5830 E 2nd St, Ste 7000 #37331
Casper, Wyoming 82609
United States

Email: shop at duhlife

Please note: The address above is the corporate mailing address for Lineup Supply LLC and is not a merchandise return address. Please use the return address listed on the slip included inside your original package for all eligible returns.