Return & Refund Policy

Effective Date: August 19, 2026
Last Updated: August 19, 2026

At Duhlife, we want you to be happy with your purchase. If something isn't right, we're here to help.

Duhlife.com is owned and operated by Lineup Supply LLC, a Wyoming limited liability company.

Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return, merchandise must be:

Unworn and unused
Unwashed
In its original condition
Free from stains, odors, pet hair, or other signs of wear
Returned with original tags attached, when applicable

Items that do not meet these conditions may not be eligible for a refund.

Where to Send Your Return

All returns must be sent to the return address listed on the slip included inside your original package.

Because products may ship from different fulfillment locations, the appropriate return address may vary by order.

Do not send returns to the Lineup Supply LLC corporate address in Wyoming unless specifically instructed to do so. Sending a return to an incorrect address may delay or prevent us from processing your return.

We strongly recommend keeping your original packaging and the return information included with your order until you are satisfied with your purchase.

Starting a Return

Before returning an item, please contact Duhlife customer service at:

Email: shop at duhlife

Please include your order number and the item or items you would like to return.

We will provide any additional instructions needed to complete your return.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of an error by Duhlife.

We recommend using a trackable shipping service and retaining your tracking information until your refund has been processed.

Duhlife and Lineup Supply LLC are not responsible for return packages that are lost, misdirected, or delivered to an incorrect return address.

Refunds

Once your return is received and inspected, we will determine whether it meets the requirements of this Return & Refund Policy.

If approved, your refund will be issued to your original method of payment.

Please allow 5–10 business days after your refund is processed for the credit to appear on your account. Processing times may vary depending on your bank, credit card company, or payment provider.

Original shipping charges are not refundable unless otherwise stated in this policy.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible.

Include your:

Order number
Name
Description of the issue
Photos of the item, when applicable

We will review the issue and work with you to provide an appropriate replacement, refund, or other resolution.

Please do not return damaged, defective, or incorrect merchandise before contacting us.

Exchanges

If you would like a different size, color, or product, please contact us to determine whether an exchange is available.

Product availability is not guaranteed. In some cases, the fastest option may be to return the original item for a refund and place a new order.

Non-Returnable Items

Certain products may not be eligible for return, including:

Gift cards
Final sale or clearance items specifically marked as non-returnable
Personalized or customized products
Items that have been worn, washed, used, or altered
Items returned without their original tags when tags were included
Items that cannot be resold for hygiene or safety reasons

Any return restrictions specific to a product may also be identified on the applicable product page.

Late Returns

Returns received outside the stated return period may be refused or returned to the customer.

If you believe there are special circumstances regarding your return, please contact us before sending the item.

Lost Return Packages

We recommend using a trackable shipping method for all returns.

Duhlife and Lineup Supply LLC cannot guarantee refunds for return packages that are lost in transit or cannot be verified as delivered to the correct return location.

Please retain your shipping receipt and tracking information until your return has been processed.

Order Cancellations

We begin processing orders as quickly as possible.

If you need to cancel or modify an order, contact us immediately. We will make reasonable efforts to accommodate your request, but we cannot guarantee that an order can be changed or canceled once processing or fulfillment has begun.

If an order has already shipped, you may return eligible merchandise after receiving it in accordance with this policy.

Contact Us

If you have questions about a return, refund, exchange, or your order, please contact:

Duhlife.com
Lineup Supply LLC
5830 E 2nd St, Ste 7000 #37331
Casper, Wyoming 82609
United States